Shipping and Returns
- Orders over $75.00 that are shipped within the Continental United States are shipped free.
- Purchases under $75 are charged $7.50.
- Orders to Alaska, Hawaii, APO, FPO, Puerto Rico, the Virgin Islands, Palau, Northern Mariana, the Martial Islands, American Samoa, the Federated States of Micronesia, and Guam do not qualify for free shipping, even if over $75.00. They are shipped USPS (United States Postal Service) Priority Mail, and charged the exact cost of shipping.
- International shipping charges appear on your order form.
- Shipping is set as a US dollar purchase amount. If the weight is up to one pound, the charge is $36.25. Between one pound and 1.5 pounds, the shipping is $47.75. Over 1.5 pounds the shipping is $78.95. In the unusual event that the shipment weight bumps the cost over $78.95, we will inform you of the actual shipping price before shipping it out.
- International orders are shipped via United States Postal Service Priority Mail International, which is usually delivered within six to ten business days.
- We are not responsible for orders confiscated or stopped by Customs. If your order is refused, we will credit your account when we receive the returned product.
- Shipping charges are not refunded.
- We will not refund any duties or fees imposed by your country's Customs.
- If your country does not appear in the shipping module then there are restrictions which stop us from shipping to that country.
- This information is subject to change without notice.
If the shipping address is incorrect, or if the package needs to be forwarded to a different location, or if the package is refused by the customer, additional shipping charges may apply.
- Call or email immediately if there are any problems with your order.
- All returns require pre-authorization.
- We do not accept any returns after 30 days.
- We do not accept returned packages via C.O.D. (Cash on Delivery).
- We do not accept returns on opened product without prior approval.
- On product shipped in error, we refund return shipping charges.